Let Us Connect

Every jewel we create begins with a conversation. It is a partnership built on understanding and trust. Whether you hold a clear vision for a bespoke piece, a question about our collections, or a desire to collaborate, this is your direct conduit to our dedicated team. We believe that communication, like our craftsmanship, should be clear, personal, and precise. We look forward to beginning our dialogue with you.

Direct Lines to Our Maison

To ensure your inquiry is met with the precision and expertise it deserves, we have established dedicated channels to our specialists. For questions regarding an existing piece or a bespoke commission in progress, please have your client reference number available. This allows our team to access your history swiftly and provide the most efficient and personalized service, continuing the relationship with the context it deserves.

Bespoke & Atelier Inquiries

This is the starting point for your creative journey. Connect directly with our design liaisons to discuss a bespoke commission, from a unique engagement ring to a significant statement piece. The initial conversation will explore your desires, inspiration, and the story you wish to tell. Following this, we will schedule your private consultation with a senior designer to translate your vision into preliminary sketches. This is the correct channel for all new creative projects.

[email protected]

Client Services & Aftercare

For our valued clientele, this is your dedicated resource for post-purchase care. Our relationship does not end with an acquisition; it begins. Contact this team for assistance with our lifetime cleaning and inspection services, to arrange for a resizing, or to inquire about our heirloom restoration and redesign services. Our client service specialists are empowered to provide swift, effective solutions and maintain the lifelong integrity and beauty of your Aethelred jewel. We recommend an annual check-up to ensure all settings remain secure.

+91 02157 91799

Hours of Operation

Our client-facing teams are available during the hours listed below. All email and form inquiries are guaranteed a personal response within 2 business hours. Our digital boutique is, of course, open 24/7 for you to explore our collections at your leisure. We are committed to being accessible to our global community across all time zones and can arrange for consultations outside of standard hours by appointment for our clients.

Mon - Fri: 9:00 AM - 6:00 PM (EST)
Weekends: By Appointment Only

Send a General Message

For all other inquiries, including general questions about our philosophy, press relations, or collaborations, please use the secure form below. We cherish your interest and assure you a thoughtful, personal response within one business day from a specialist in the relevant department. Every message is carefully read and directed to ensure a comprehensive and accurate reply. Your voice is essential to us.

A set of custom-made corporate cufflinks in an Aethelred box.

Corporate Gifting & Private Commissions

An Aethelred piece is the ultimate statement of appreciation and recognition. We partner with discerning organizations to create unforgettable corporate gifts, service awards, and private commissions that reflect a shared commitment to excellence. Our corporate program is a fully bespoke service, tailored to the unique identity and needs of your organization. We can create anything from custom-engraved cufflinks bearing a company crest for a board of directors, to elegant pendants for milestone service awards, to significant one-of-a-kind creations for retiring executives or key partners.

The process is collaborative and discreet, managed by a dedicated account director who will work with you to understand your objectives, branding, and budget. Our journey includes a discovery phase, conceptual sketches and material options, and detailed renderings to ensure the final pieces are a perfect embodiment of your company's values and the recipient's achievement. To begin a conversation about a corporate commission, please email our private commissions team. We are adept at handling both small-batch orders and singular, high-value projects with the utmost professionalism and creativity.

Inquire About Commissions

Our Private Salons

While our heart is in our atelier, we maintain private, appointment-only salons in key global cities for the convenience of our clients. These serene spaces are not retail stores; they are designed for personal consultations, private viewings of our collections, and dedicated aftercare services, ensuring an environment of comfort and absolute privacy.

New York

5th Avenue, Manhattan

Our North American flagship salon offers a panoramic view of the city, providing a breathtaking backdrop worthy of the jewels themselves. Here, you can discuss commissions or view finished pieces in a setting of modern elegance.

London

Mayfair

Situated in a historic Georgian townhouse with a discreet entrance, our London salon reflects the deep heritage of our brand. Plush private viewing rooms offer a classic and intimate setting steeped in timeless British luxury.

Hong Kong

Central District

Our Asia-Pacific hub is a modern, art-filled space designed for showcasing our most innovative and high-jewelry creations. State-of-the-art lighting systems reveal a gem's true fire, providing a contemporary gallery experience for our clientele.

Visits to all salons are strictly by appointment to ensure absolute privacy and the dedicated, undivided attention of our specialists. Please contact our Client Services team to schedule your private viewing.

Careers at Aethelred

We are always searching for passionate, talented individuals to join our family of artisans, designers, gemologists, and client specialists. A role at Aethelred is more than a job; it is a custodianship of craft. We seek those with a patient hand, a keen eye, a deep respect for materials, and a dedication to excellence. We believe in nurturing talent and providing a dynamic environment where skills can be honed and creativity can flourish. A career at Aethelred is an opportunity to contribute to a legacy of beauty and to become a guardian of a time-honored craft. It is a commitment to making the world a more beautiful place, one jewel at a time. To express your interest, please send your curriculum vitae and a cover letter detailing your passion and expertise to our human resources department.

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